Question 1

Is it free to join AgroConnect360?

Accepted Answer

Yes! Creating an account is completely free for both buyers and farmers. You can browse products, manage your farm, and list items without any subscription fees. We only charge a small commission when you make a sale.

Question 2

How do I know the farmers are verified?

Accepted Answer

All farmers go through a verification process where we confirm their identity and farm location. Verified sellers display a badge on their profile. You can also view seller ratings and reviews from other buyers before making a purchase.

Question 3

What payment methods are accepted?

Accepted Answer

We support bank transfers, mobile money (including OPay, PalmPay), and card payments. All transactions are secured and you can track your payment status in real-time through the app.

Question 4

How does delivery work?

Accepted Answer

We have a growing network of verified delivery drivers across Africa. Once you place an order, the seller can arrange delivery through our platform. You can track your order in real-time and receive notifications at every step.

Question 5

Can I sell products from my farm?

Accepted Answer

Absolutely! Simply sign up as a farmer, complete your profile verification, and start listing your products. You can upload photos, set your prices, and manage orders all from the app.

Question 6

What if I have issues with my order?

Accepted Answer

We have a dedicated support team to help resolve any issues. You can report problems directly through the app, and we'll work with both buyers and sellers to find a fair solution. Buyer protection is available for qualifying orders.

Question 7

Which countries do you operate in?

Accepted Answer

We currently have farmers and buyers across 15+ African countries including Nigeria, Kenya, Ghana, South Africa, Tanzania, and more. Our network is constantly expanding across the continent.

Question 8

How do the farm management tools work?

Accepted Answer

Our farm management module helps you track your flocks, crops, livestock, and fish ponds. You can record expenses, monitor growth, calculate metrics like FCR, and generate reports to understand your farm's profitability.